Job Post

We're looking for a new team member and guess what? It’s your lucky day: we’re looking for a Senior IT Service Technician!

Founded in 1997, Portland Internetworks offers managed IT services, telecommunications services, and consulting for the Portland metro area and beyond—basically, we help businesses stay connected in every possible sense.

 Yes, this is seven times better than getting a gaming rig for your birthday.

So, what does this Senior IT Service Technician do?

One of your primary responsibilities will be to help the team with traditional help desk duties to support some of our best clients. Actually, all of our clients are our best clients. On a regular basis, you'll be on the front line of support, where you'll be responsible for the remote service needs of our clients. This relates to all technology, including workstations, servers, cloud, printers, networks, and vendor-specific technologies. Basically, doing all the ninja things necessary to keep our clients online through rain and shine.

 A Senior IT technician is also the field technician when an onsite visit is necessary. These visits could involve desk-side support, installation of printers, scanners, or UPS Battery backups. Senior IT Technicians also perform smart hands support for our remote engineers working on servers, firewalls, switches, or other core infrastructure. You'll need to document the work performed accurately and in a timely manner. Mostly, you get to support and help deploy all the cool technology that the other kids only dream about!

 You'll need stellar mid-level IT skills, the capability to blaze through service issues remotely and in the field like a hot knife through a delicious, glazed doughnut, and a personality that people love to be around. Our growing team of techs responds to both managed services and hourly service tickets, so you'll need good interpersonal and technical communication skills, attention to detail, and an awesome attitude. We need you to be open to ideas and add your own brainy contributions to the team; we offer a fun, engaging, supportive environment in which your enthusiasm can thrive. 

Does this sound like you so far? Okay, good. Read on......
View the full job posting at pdx.net/careers!