Job Post

As the IT Support Specialist 2, you will play a key role in resolving escalated service ticket issues for our clients. Tickets will be assigned based on skill level, areas of expertise, and business requirements. In addition to service ticket and project work, you may serve as the primary IT contact for assigned clients, handling various technical issues from Tier 2/3 support to strategic technology consulting.

Key Details:
• Pay: $80k - $100k/year DOE
• Location: DaVinci Digital’s office is located at Urban Office (4949 S. Macadam – Portland, OR) - This role will spend most of the time at client sites (~75%). The remaining time will be spent in person at Urban Office or working from home.
• Travel: 75-80% throughout OR (most travel will be in the Portland Metro area); mileage reimbursement provided
• Benefits: 100% employer-paid health insurance (for employee-only premium), 401(k) Retirement Plan, and Flexible Paid Time Off

DaVinci Digital is an IT service provider founded in 1994 in Southeast Portland, committed to delivering flexible, people-first technology solutions. Our company prioritizes transparency, ensuring clients always know what to expect, and fosters a work environment that values work-life balance and mutual respect. With a history of creating simple, elegant solutions, DaVinci Digital is dedicated to empowering businesses through technology while maintaining strong, supportive relationships with clients and employees alike. Our company values drive our commitment to both client success and community engagement.

Want to learn more? Check out our website: https://davincid.com/