Media Relations for Startups: The Right (and Wrong) Time to Bring an Agency on Board (Part 2 of 6)

By Taylor Maurits, Lead Media Strategist at Wise Up PR

‍This blog post is part two of a six-part series on “Public Relations for Startups” by Wise Up PR, an award-winning, boutique communications agency. In today's fast-paced business landscape, startups face a unique set of challenges and opportunities. While innovation and agility are their strengths, building brand recognition and establishing a strong media presence can be daunting. This is where media relations come into play, offering startups a powerful tool to navigate the competitive market. In this blog post, we will explore why public relations is crucial for startups, how it can contribute to their growth and success, and the key elements of a strong media strategy. We will also dive into the kinds of announcements that benefit from agency assistance and the right and wrong time to bring an agency on board, along with when it's right to take on a project-based fee over a retainer and vice versa.

‍Why Media Relations Matter for Startups
‍Media relations, a subset of public relations, is all about managing the relationship between a company and the media. For startups, establishing and maintaining this relationship can be a game-changer. Here's why:

• Visibility and Credibility: Media coverage provides visibility that startups desperately need. When a reputable publication covers your story, it lends credibility and trustworthiness to your brand, making it easier to attract customers, investors, and partners.
• Reaching Your Target Audience: The media can help you reach a broader and more diverse audience. Through strategic media relations, startups can craft their narrative and reach their ideal customers effectively.
• Validation and Trust: Media coverage serves as third-party validation. When an independent journalist or publication writes positively about your startup, it instills trust in your audience, making them more likely to engage with your business.
• Competitive Advantage: In a crowded market, media coverage can set you apart from competitors. A well-thought-out media strategy can help startups showcase their unique value proposition and competitive edge.

Elements of a Strong Media Strategy
‍Before diving into when to bring in a PR agency, it's crucial to understand the key elements of a strong media strategy:

• Clear Messaging: Define your key messages and ensure consistency across all media interactions. Your messaging should align with your brand's identity and values.
• Targeted Outreach: Identify the right media outlets and journalists that cater to your industry or niche. Personalize your pitches to increase the chances of coverage.
• Compelling Storytelling: Craft a compelling narrative that captures the essence of your startup. Storytelling is a powerful tool for creating an emotional connection with your audience.
• Relationship Building: Nurture relationships with key journalists and influencers. Building trust and rapport takes time but can lead to long-term media support.
• Measurement and Analytics: Implement tracking and analytics tools to measure the impact of your media efforts. This data will help you refine your strategy over time.

When to Bring an Agency on Board
‍The decision to bring a PR agency on board is pivotal for startups. It's essential to identify the right time for this strategic move to maximize its effectiveness:

• When You're Ready to Scale: If your startup is in a position to scale and you have a solid product or service, it's a good time to consider an agency. They can help you reach a larger audience and capitalize on growth opportunities.
• For Significant Announcements: When you have major announcements, such as product launches, funding rounds, or partnerships, agencies can amplify the impact through their established media relationships.
• When You Lack Expertise: If you lack in-house PR expertise or resources, an agency can fill the gap. They bring a wealth of experience and industry knowledge to the table.
• To Free Up Your Time: Running a startup is time-consuming. Bringing in an agency allows you to focus on your core business operations while experts handle your media relations.
• For Crisis Management: In times of crisis or negative publicity, a PR agency can help mitigate the damage and protect your brand's reputation.

Project-Based Fee vs. Retainer: Making the Right Choice
‍Once you've decided to engage an agency, you'll need to determine the fee structure that suits your needs. Here's when to consider each option:

• When to Go With a Project-Based Fee:
• For Specific Campaigns: Use project-based fees for one-time campaigns or initiatives, such as a product launch or event. It offers flexibility without a long-term commitment.
• When Budget is a Concern: Startups often have budget constraints. Project-based fees allow you to allocate resources to specific PR activities as needed.
• Testing the Waters: If you're unsure about a long-term commitment to an agency, this fee structure allows you to test their effectiveness.

• When to Opt for a Retainer:
• Sustained Media Presence: A retainer is ideal when you want to maintain a consistent media presence. It ensures ongoing support and relationship-building.
• Strategic Planning: For startups with a comprehensive media strategy, a retainer allows agencies to align their efforts with your long-term goals.
• Crisis Preparedness: Retainers offer the advantage of having an agency on standby for potential crises, ensuring a swift and effective response.

The Wrong Time to Bring an Agency on Board While PR agencies can be instrumental in your startup's growth, there are instances when bringing them in too early or without a clear strategy can be counterproductive:

• At the Idea Stage: Engaging an agency when your startup is still in the idea phase might not be cost-effective. Agencies thrive when there's something concrete to promote.
• Without a Defined Message: If you don't have a clear brand identity or messaging, agencies may struggle to craft a compelling story. It's essential to have a strong foundation first.
• With Unrealistic Expectations: PR is a long-term game. If you expect immediate results or overnight success, you might be disappointed. PR agencies require time to build relationships and secure coverage.
• Without Alignment: Ensure that your goals align with the agency's expertise. If your startup is in a highly technical field, for example, make sure the agency has experience in that industry.

Media relations is a vital component of a startup's journey to success. When executed strategically and at the right time, they can significantly boost visibility, credibility, and growth. Choosing the right agency and fee structure depends on your specific needs, goals, and budget. It's also crucial to avoid bringing in an agency too early or without a clear message and expectations. By understanding these nuances, startups can harness the power of media relations to thrive in today's competitive business landscape.

‍Stay tuned for part three, where we will cover off on crafting your story and the power of effective messaging for startups.