Customer Success

Speaker Library

Do you have a speaker you'd like to see at one of our upcoming Customer Success events?

Add to our Speaker Library.

Volunteer Opportunities

For a complete list of volunteer opportunities click here.

Mailing List

To be added to the Customer Success Community distribution list, please subscribe here.

Our members can join and participate in peer groups, or Communities. These groups are built around job functions and key areas, like the Customer Success Community. This Community's work includes:

  • Helping leaders in the field stay customer-focused, relevant and profitable
  • Developing resources and relationships to help member companies grow exceptional CS professionals
  • Providing a public exchange for sharing best practices and exploring ideas for building a culture of success into your company
  • Defining and delivering customer success strategies that align with strategic plans and product roadmaps

Each Community is managed by volunteer-led committees that organize special events, projects, and outreach. TAO's Oregon Customer Success Committee (OCSC) convenes regular meetings of Customer Success leaders to further the discipline and help lead Oregon to becoming a national center of excellence in Customer Success and Client Operations.

Chair Aaron Thompson, SuccessHacker

OCSC Board Members

Julia Alena, ReelsDX

Ashley Fryar, Navex Global

Erin Watkinson, Adpearance

John Whitted, Portland State University

Bonnie Crawford, Moovel - ReachNow

Trudi Fenster, AskNicely